The Tab Department faq page

Our headquarters as well as our manufacturing facility is in Ottawa, Canada.

Yes, some. We keep your name, e-mail address, shipping address, and a list of your previous orders, to make it easier for you to reorder in the future. We don't store your credit card details, nor will we use your contact information but to communicate about your order and perhaps send a holiday greeting. For more information on payment see out Payment Policy.

Never ever.

To review our Privacy Policy, click here.

We require a customer's telephone number so that we can contact you quickly if there is a query on your order, and transmit the number to the shipping company in case they need to contact you. We prefer to communicate by e-mail as much as possible but if we need to ask something and a speedy response is required to not delay shipping we may call you.

Our index tabs and binders are custom products and as such we will require that you approve a proof that will be sent to you by e-mail. Our system also requires your e-mail so that we can send you an order confirmation and a shipping confirmation with your tracking number. We dislike having our inboxes cluttered with spam so we will not engage in activity like that nor will we ever share your e-mail address with anyone. Tab Department does have a newsletter that you can sign up for but unless you sign up for the newsletter we will not contact you beyond what is required to process your order.

We put a lot of effort into ensuring that no tab leaves our manufacturing facility that is not up to our high standards. We don't expect you'll need to but if your order fails to meet your expectations, simply contact us and we'll do everything possible to see that you're happy with your Tab Department experience.

Absolutely. Everyone deserves the best and our reputation as a company that goes well beyond expectations on service is important to us.

Simply click on Forgot Password from the login page. You'll be asked for your e-mail and our system will send you an e-mail to reset your password.

If you did not sign up for our newsletter when you created your account you can sign up for it later by logging into your account, selecting Personal Information, selecting the box for newsletter and pressing save.

The most common reason for this is that your e-mail software is marking email from Tab Department as junk and sending it to your junk/spam folder. It is also possible that we have not yet sent out a newsletter since you signed up. We don't like to clutter your inbox with too many emails so we only produce a newsletter when there is something significant to announce. We do, however, keep a Facebook page we post fun things to.